•  Background

We appreciate the importance of protecting your personal information and recognise the trust placed in us when you supply your personal information to us. This Policy explains how we handle personal information relating to individuals, and is intended to give you confidence in the privacy and security of the personal information we may obtain from you. Nothing in this policy limits any of our other obligations at law. 

By visiting www.zdoau.com, you are accepting and therefore consenting to the practices of this privacy notice.

•  Scope

The Emotion Group Pty Ltd, including any related bodies corporate, ('The Emotion Group Pty Ltd') is committed to protecting the privacy and security of personal information obtained from individuals. This deals with the collection, use and disclosure of personal information as well as access to personal information and security issues.

•  Definitions

The expression 'personal information' is used in this policy to refer to information or an opinion about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.

•  Collection of personal information

The type of personal information that The Emotion Group Pty Ltd collects about you depends on the transactions you undertake with the organisation. Generally speaking, the purpose of collection and the minimum information you need to provide, will be conveyed to you at the time of collection. If you choose not to provide the personal information requested, The Emotion Group Pty Ltd may not be able to provide you with the products/services you require.

•  Use and disclosure of personal information

Your personal information may be used in order to:

• provide the products and services you have requested;
• administer and manage service offerings, including charging, billing and collecting debts;
• research and develop The Emotion Group Pty Ltd's service offerings;
• gain an understanding of your information and communication needs in order for The Emotion Group Pty Ltd to provide you with a better service;
• provide you with access to and information about a range of current and future service offerings.

Information obtained from the customer is for the sole use of The Emotion Group Pty Ltd and shall not be shared with any other company without prior consent from the customer. We are not in the business of selling customer information.

•  Data quality

The Emotion Group Pty Ltd takes all reasonable precautions to ensure that your personal information is accurate, complete and up-to-date. However, the accuracy of that information depends to a large extent on the information you provide.
We recommend that you:

• let us know if there are any errors in your personal information;
• keep us up-to-date with changes to your information.

•  Data security

The Emotion Group Pty Ltd will take reasonable steps to ensure that your personal information is protected from misuse, loss and from unauthorised access, modification or disclosure.

The Emotion Group Pty Ltd's personnel are trained to treat customer information with the utmost confidentiality.

•  You can access your personal information

Upon request The Emotion Group Pty Ltd will provide you with access to your personal information, subject to exceptions stated in the Privacy Act. The Emotion Group Pty Ltd reserves the right to charge a fee for searching and providing access to information. If you would like access, please make your request in writing for security reasons.

Write to:

Privacy - The Emotion Group Pty Ltd
8A Raglan Street
South Melbourne VIC 3205
Australia